I need help

On this page, you’ll find a list of services and places you can get help with a wide range of issues or things you’re worried.

Remember that if you’re worried about your health – and that includes substance or alcohol use – you can talk about it confidentially to your GP or school nurse.

There’s an emergency and I need help immediately

If you or someone else is in immediate danger, call 999 now

I need to talk to someone


Whatever you need to discuss, whatever’s worrying you, Meic listens to young people like you, and will take your concern seriously. They’re open 8am – midnight, and you can contact them by phone, e-mail, text or or online.

Drugs and Alcohol

Information, advice and help are available at these services:

DAN 24/7

DAN 24-7 has the facts on a wide range of drugs and other substances, including a super-handy A-Z. They also have a confidential helpline you can call.


(For over-18s only.) E-DAS is a single point of entry for anyone who feels that they have an issue with any substance in both Cardiff and the Vale of Glamorgan. Simply put if you feel you may need to access services to help with a substance issue, start here.

Mental Health

If you’re struggling with your mental health, there’s plenty of services and good starting points to help you get back to where you want to be.

Mind Hub

A huge list of services and places you can get help with a wide range of things that might be worrying you or affecting your mental health. A great starting point.

Emotional Wellbeing Service

Free, confidential for young people aged 10 – 17 in Cardiff and the Vale. Covers (but is not limted to) drugs and alcohol, sexual health and positive relationships, self-harm, criminal activity, and emotional health.

Jacob Abraham Foundation

1-2-1 counselling, advice and support for anyone struggling with suicidal thoughts.

I work in a school, and I need someone to talk to my pupils

That’s what we do. Switched On offer sessions on a range of topics, from substance misuse to sexual health, tailored to suitability for a wide range of ages, and delivered for free within the Cardiff and Vale area. See our contact details below for more information.

Third-party services above aren’t provided by or connected to Switched On, they’re just services that we know young people find helpful. We’re not responsible for any information or advice they provide.